What do our clients say about us?

Read our Client Testimonials.

At SURE Solutions, we pride ourselves on delivering exceptional industrial refrigeration solutions. Don’t just take our word for it – hear directly from our satisfied clients. Our testimonials showcase real experiences and success stories, highlighting our commitment to quality, innovation, and customer satisfaction. Discover why businesses across the UK trust SURE Solutions for their refrigeration projects, maintenance and service plans and more. Read on to see how our high standards and expertise have made a difference for our clients.

I have a very clear set of criteria I look for in a partner for our business. These comprise of; Competency, Trust, Collaboration and Integrity. In the 2 years I’ve worked with SURE Solutions they have hit all that criteria in many ways.

From a projects perspective, the team is proactive and pragmatic in delivering the requirements from concept to design to implementation, which is evident in the award of the last 2 major refrigeration projects we’ve delivered. Their standards when implementing these projects have been excellent, ensuring a high level of installation standard whilst delivering the requirements of the specification in full.

We also have recently partnered with SURE Solutions to maintain all the refrigeration infrastructure at 2 of our most critical sites in the estate. This transition has been flawless, with feedback from site teams being that the engagement, support and standards within the maintenance team match that of the projects side of the business.

Overall, we see our relationship with SURE Solutions as a value-added transformational partnership, and we are actively looking to grow this partnership further.

AARON STOREY 
Group Engineering, Facilities & Capital Lead, Myton Food Group

Having worked with Garry and the SURE Solutions team since the business commenced in 2016 it has been great to see that the focus on quality and service has remained the strength of the business as it has grown.

In 2018, SURE Solutions supplied, designed, and installed the complete refrigeration package for our new poultry processing facility at Eye, which uses a combination of pumped ammonia and glycol to cool both the process equipment and the production areas.

The project was delivered on time and on budget, and continues to efficiently run today supported by the ongoing service from the SURE team.

In addition to refrigeration requirements, SURE has delivered both heat recovery and a cascade heat pump to further enhance the original installation, providing excellent energy efficiency and reduced Co2 emissions, leading to an ongoing two-way partnership between both parties.

Put simply, a business that designs, installs and maintains to great effect.

BARRY LOCK
Managing Director, Cranswick Country Foods

We have worked with the SURE Solutions team on many projects in our poultry division. Throughout the design, install, and commissioning of each package we have been delighted with their workmanship, quality, and attitude. We look forward to delivering many more successful schemes together.

DAVID PARK
Director, Cranswick Poultry

The in-house design team at SURE Solutions consistently deliver high quality system designs and drawings. The team are very easy to work with and are always keen to collaborate to produce the best proposals, to fulfil the needs of the client to a consistently high standard. SURE’s technical capability and workmanship is industry leading, I have no hesitation recommending the team to any prospective clients.

IAN TRUNDLEY
Managing Director, Trundley Design 

I believe SURE Solutions growth is due to the high quality of service they offer in terms of honest advice, quick engineer response times, and the modern solutions they bring to their new project installs. They have a pool of the industry’s highest calibre refrigeration engineers, which is why I will be using them for years to come.

MARK MAGUIRE
Engineering Manager, Bakkavor

SURE Solutions were selected for the Droitwich Site Refrigeration Project which involved complex design improvements and a very tight installation schedule. SURE performed the role of Principal Contractor & Principal Designer and also supplied and installed 4mW of temporary cooling for the factory whilst the work was completed.

Considering this was a £1 Million + project, it was delivered and controlled well by SURE and their site engineering team. Thanks again from the business, as it was recognised at the wider senior level that there was no interruption to the capacity of the site and meeting our customer orders.

GINO TAJ

Engineering Improvement Manager, Muller UK & Ireland

In the time we have had SURE Solutions as our partners for industrial refrigeration maintenance and project delivery at our main distribution centre, nothing has been too much trouble for them. Recent works have been delivered with great transparency. The full turnkey project was scoped, designed, and delivered with perceived ease by SURE Solutions. Everyone at SURE ensured we were fully updated and informed throughout the project, making sure we were more than comfortable with the project progress. The team are true partners in supporting the longevity of our plant.

ANTONY COULAM
Senior Facilities Manager, Heron Foods

I have had the pleasure of knowing the SURE team for a good number of years now, going back to well before Garry started SURE Solutions. I have to say what a great company he has created.

One project in particular was a large Ammonia project which included two spiral freezers and two cold stores. Once we had gone through design, I placed the order with SURE Solutions, and I have to say it was the best decision I made for the project. They went about their business with minimal fuss, attending the bi-weekly meetings with very little to say other than they were on track with the full installation. Once we had installed the spiral freezers and the plant had been set, the full install ran like a dream.

For me, the best Industrial Refrigeration company I have worked with over the last 30+ years.

RAY CROME

Director, MC Projects


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